If you need help navigating multiple resources to receive the help you need to stabilize yourself and/or your family, please reach out to our Resource Coordinator, Andrea Birchfield at 423.968.4912 or andrea@unitedwaybristol.com.
RENT/HOUSING
Bristol Faith in Action
276.466.8292
1534 Euclid Avenue, Bristol, VA
www.bristolfia.org
Provides rental assistance, utility assistance, small food pantry, personal care items, and diapers.
Serves residents of Bristol VA City; Bristol TN; Blountville, Bluff City, and portions of Piney Flats whose residents are served by BTES
Please call for an appointment.
Salvation Army
423.764.6156
137 Martin Luther King Jr. Blvd., Bristol, TN
https://salvationarmykytn.org/
Provides rental assistance, utility assistance, food pantry, clothing, and emergency shelter
Serves residents of Bristol VA City; Bristol TN; Blountville, Bluff City, and portions of Piney Flats whose residents are served by BTES
People Inc.
1.833.429.7754
1173 W. Main Street, Abingdon, VA
https://www.peopleinc.net/
Serves Virginia residents
Upper East TN Human Development Agency (UETHDA)
423.246.6180
https://uethda.org/
Provides rental assistance when funding allows, utility assistance, and commodities
Serves Tennessee residents
Family Promise of Bristol
423.528.3036
http://www.familypromiseofbristol.org/
Provides homeless prevention services
Serves Tennessee residents
Bristol Redevelopment and Housing Authority
120 Hope Lane, Bristol, VA
www.brha.com
Must apply in-person
The Envision Center
276.821.3080
Individuals and families can connect with programs and agencies providing education and training along with case management.
Serves Virginia and Tennessee residents
Bristol Tennessee Housing Authority
423.274.3080
204 Bluff City Highway
https://www.bristol-housing.com/
UTILITIES
Bristol Faith in Action
276.466.8292
1534 Euclid Avenue, Bristol, VA
www.bristolfia.org
Provides rental assistance, utility assistance, small food pantry, personal care items, and diapers.
Serves residents of Bristol VA City; Bristol TN; Blountville, Bluff City, and portions of Piney Flats whose residents are served by BTES
Salvation Army
423.764.6156
137 Martin Luther King Jr. Blvd., Bristol, TN
https://salvationarmykytn.org/
Provides rental assistance, utility assistance, food pantry, clothing, and emergency shelter
Serves residents of Bristol VA City; Bristol TN; Blountville, Bluff City, and portions of Piney Flats whose residents are served by BTES
Upper East TN Human Development Agency (UETHDA)
423.246.6180
https://uethda.org/
Provides rental assistance when funding allows, utility assistance, and commodities
Serves Tennessee residents
DENTAL
Healing Hands Health Center
423.652.0260
https://healinghandshealthcenter.org/
Serves the working, uninsured in Northeast Tennessee and Southwest Virginia for a small fee.
Friends in Need
423.246.0010
https://friendsinneed.org/
Serves the working, uninsured, and under-insured in Upper East Tennessee and Southwest Virginia.
Keystone Dental
423.232.7919
https://www.keystonedentaljc.com/
Must be 19 years or older, meet the federal poverty guidelines and live in East Tennessee.
MEDICAL
Healing Hands Health Center
423.652.0260
https://healinghandshealthcenter.org/
Serves the working, uninsured in Northeast Tennessee and Southwest Virginia for a small fee.
Please call for an appointment.
Friends in Need
423.246.0010
https://friendsinneed.org/
Serves the working, uninsured, and under-insured in Upper East Tennessee and Southwest Virginia.
Twin City Medical
276.669.5179
https://www.svchs.com/locations/twin-city-medical-center/
Services provided on a sliding scale. Bring proof of income.
Crossroads Medical Mission
276.466.1600
https://www.crossroadsmedicalmission.org/
Serves the uninsured, under-insured, those with poor access to medical care, and anyone not currently receiving medical care. No charge for services.
MENTAL HEALTH
Frontier Health
423.467.3600
24/7 Crisis Hotline 1.877.928.9062
https://www.frontierhealth.org/
Highlands Community Services
276.525.1550
https://highlandscsb.org/
FOOD
Bristol Emergency Food Pantry
115 Washington Street, Bristol, VA
http://www.bristolfoodpantry.org/contact-bristol-emergency-food-pantry.html
Open Monday through Friday from 1:00 p.m. to 3:00 p.m.
Bring photo ID & social security cards for everyone in the household.
Can visit once every 30 days.
The Haven of Rest Rescue Mission
423.968.2011
https://www.havenofrestbristol.org/
Food Pantry is open Monday and Tuesday walk-ins from 1:30-3:30 p.m.
Thursday and Friday by appointment from 1:30-3:30 p.m.
Call 423.968.2011 to schedule an appointment.
Second Harvest Food Bank of NETN
423.279.0430
Feeding the hungry in Northeast Tennessee
Call the mainline for info about food distribution locations.
CRISIS SERVICES
Abuse Alternatives
423.652.9903
Crisis Hotline 800.987.6499
Emergency shelter for survivors of domestic violence & their children needing a safe place to stay.
Serves residents of Bristol TN/VA; Washington Co. VA and Upper Sullivan Co. TN
https://www.abusealternativesinc.org/
CREDIT COUNSELING
Operation Hope
423.764.2226
800 State Street, Bristol, TN
Sarah Williams, Financial Wellbeing Coach
sarah.williams@operationhope.org
We equip young people and adults with the financial tools and education to secure a better future—coaching them through their personal aspirations and life’s challenges, and facilitating their journey to financial independence.
Call or email for more details or to request an appointment.
LEGAL SERVICE
Legal Aid of East Tennessee
800.821.1312
311 W. Walnut Street, Johnson City, TN
https://www.laet.org/
Provides civil legal representation free of charge for those who need it most.
To apply for legal help and services, call our office or click the “apply now” button on the Legal Aid of East Tennessee website to complete the on-line application. Please note that your application will be answered via email: if this is not safe, please call us directly.
Serves Tennessee residents.
Southwest Virginia Legal Aid Society
1.888.201.2772
227 W. Cherry Street, Marion, VA
https://svlas.org/
Providing free, high quality civil legal services to low-income residents of 17 counties and four small cities in southwestern Virginia.
CLOTHING
Higher Faith Outreach “The Clothes Closet”
423.764.7904
Bristol, Virginia
Free clothing and household items on-site. First and Third Tuesdays of every month from 11:00 a.m. to 6:00 p.m.
Good Samaritan Ministries
423.928.0288
Johnson City, Tennessee
Serves upper East Tennessee. Free legal help first Saturday of the month from 9-11:30 a.m. Also offers Miscellaneous Services including: assistance obtaining ID, Social Security Cards, and Birth Certificates.
TN Dept. of Human Services
423.279.9164
Bristol/Blountville Office
423.224.1900
Kingsport
423.543.3189 Elizabethton
423.929.0171 Unicoi
423.929.0171 or 423.434.6953 Johnson City
Bristol City Dept. of Social Services
276.645.7456
Bristol, Virginia
Offer protective services, nutrition, child care, adult care, and more. Find out more on dss.virginia.gov.
TRANSPORTATION
Net Trans
423.461.8233
Schedule a ride by 12:00 p.m. the day before your trip. Operates 6:00 a.m.- 6:00 p.m.
Your link for rural public transit. Services includes door to door, non-emergency transportation to anyone requesting a ride. Net Trans fleet is equipped with wheelchair lifts and able to serve customers with disabilities.
Find pricing at nettrans.org/ride-guide/fares/
City of Bristol Virginia Transit
276.645.7384
Bristol, Virginia
Transit System offers fixed-route service with convenient pickup and drop-off points along the routes.
Find pricing and transit route on bristolva.org.
6:15 a.m. to 6:00 p.m. Monday through Friday.
Bristol, TN Transit
423.989.5685
Bristol, Tennessee
Offers fixed-route service from 6:15 a.m. until 6 p.m. Monday – Friday, except on holidays observed by the city.
Find pricing and transit route on bristoltn.org.